No. Dottie includes a workspace for leads, conversations, and bookings. Connect HubSpot, webhooks, or n8n on Growth and Pro when you want CRM sync.

How long does setup take?

Most businesses are live in minutes. Create a voice agent, add your services and hours, connect a number or browser voice, and connect your calendar.

What counts as an enquiry?

Any conversation Dottie handles on voice — inbound phone, browser voice, or after-hours coverage — plus leads and bookings captured in your workspace.

Can Dottie hand off to a human?

Yes. Configure handoff rules for urgency, high-value enquiries, or topics you always want a human to take — with full conversation context.

Will it sound like my business?

Yes. Set tone, greetings, and knowledge so answers stay on-brand. Pick a built-in voice or clone a brand voice on higher plans.

What about WhatsApp, SMS and phone?

Browser and phone voice are live on every paid plan. Starter includes 150 voice minutes; Growth 400; Pro 1,500 with listen-back. SMS notifications can connect via Twilio on Growth and Pro.

What is the knowledge base?

A library of the documents your agents should know — policies, guides, price lists, PDFs. Starter includes a light library (up to 5 docs); Growth and Pro unlock the full knowledge base so voice answers cite your real content.

Voice AI agent builder

Build agents that sound human.

Build voice agents that answer from your knowledge base, qualify leads, book appointments, route to specialists, and hand off to your team — on phone and browser voice. Try a live demo below.

Book a demo Join early access

Not sure where to start? Take the quiz

Beta · Soft launch · Invite-only workspace access

Appointment Scheduling

Book appointments while you work

Propose slots, confirm details, and write events to your calendar without back-and-forth emails.

Offer real availability, not guesswork
Confirm details and send reminders
Write bookings to Google Calendar

Dottie • Riverside Plumbing

Ready to listen · Appointment Scheduling

READY

Tap the mic and speak your request

Riverside Plumbing · My boiler is leaking — can you come Thursday morning?

Your conversation with Dottie will appear here

Real AI voice • Instant • No phone number needed

Ready to build your agents?

Try the live voice demo above, then join early access or book a walkthrough.

Join early access Book a demo

Not sure where to start? Take the free quiz

Beta · Soft launch · Invite-only workspaces

How you build

Live in three steps

Once invited, most businesses go from first agent config to live voice coverage in minutes — without changing how you work.

Create your voice agent

Pick a voice, add your business knowledge, and connect a number or browser voice — no developer needed for the first setup.

Dottie answers & qualifies

Every caller gets an instant, on-brand conversation. Dottie asks the right questions and captures the lead.

It books the meeting

Dottie checks your real availability, confirms the slot, and hands high-value or sensitive calls to you.

Knowledge base

Your policies, help docs & PDFs — one place your agents actually read

Stop retyping the same answers on every call. Upload what you already have and Dottie pulls the right detail every time a customer asks.

Light on Starter · full library on Growth & Pro

Upload what you already have
Drop PDFs, Markdown or plain-text files — returns policies, service menus, opening hours, FAQs. No developer needed.
Smart document search
Documents sync automatically so your agents cite real passages on live voice — not vague paraphrases.
Preview before you go live
Ask test questions against a draft document and see exactly how your agent will answer — fix gaps before callers hit them.
Update once, every call stays current
Edit a policy in the dashboard and every voice agent picks up the change. No re-briefing the team.

See plans with full knowledge

Starter includes a light knowledge library · full knowledge base from Growth

app.dottie.cloud/dashboard/knowledge

Growth

Knowledge base

Policies, help docs & procedures for your agents

Drop PDF, Markdown or text files

Returns Policy

Synced

Coverage92%

Help Centre Guide

Synced

Coverage78%

Pricing & Services

Synced

Coverage65%

Live preview

What's your returns policy?

Items can be returned within 30 days in original packaging. We'll arrange collection for faulty goods — just share your order number.

Illustrative dashboard — your documents, coverage and live preview in one workspace.

Features

Everything you need to run production agents

Knowledge, tools, and real-time voice — configure once, run on phone and browser.

Answers instantly

Phone and browser voice, 24/7 — no missed call left waiting. Dottie replies while the lead is still hot.

Knowledge base

Upload policies, price lists and help docs — your agents cite them on live voice.

Books the meeting

Checks real availability and confirms the slot on the spot.

Qualifies every lead

Asks the right questions and captures the detail you need.

Knows when to stop

Hands sensitive or high-value enquiries straight to a human.

On-brand replies

Keep tone, greetings, and handoff rules consistent on every call.

AI workspace

Its own AI workspace

Every qualified lead and booked appointment lands in one place — not a CRM you'd build a sales team around.

Everything above runs on one workspace

Answers instantlyKnowledge baseBooks the meetingQualifies every leadKnows when to stopOn-brand replies

“Every enquiry answered in seconds, qualified, and booked — without hiring anyone or changing how you work.”
The Dottie promise

Who it's for

Built for businesses like yours

When an enquiry lands on your website, Dottie answers, qualifies and books it. Here's what that looks like in practice.

Trades & home services

Boiler service enquiry → qualified → booked into your calendar

Clinics & practices

Patient enquiry → urgency checked → callback booked

Salons & studios

Appointment request → slot offered → booking confirmed

Agencies

Inbound lead → scoped → discovery call booked

Property & lettings

Viewing request → pre-qualified → viewing scheduled

Hospitality

Booking enquiry → details captured → reservation confirmed

Why it matters

The front door is where growth leaks

Enquiries land while you're on the job, after hours, or buried in admin. Here's what that costs — and what changes when agents handle it.

Where demand shows up

Phone callsWebsite formsWhatsApp & DMsQuick questions

Silent website visitors

Most people browse, don't reach out, and leave — you never even know they came.

Slow replies

By the time you respond, they've already messaged three competitors.

After-hours silence

Evening and weekend enquiries just sit there until Monday.

Admin overload

Qualifying and chasing eats the hours you should spend earning.

Here's what that quietly costs you

It's not one big leak — it's a hundred small ones, every single month.

Lost jobs

The average customer contacts three businesses and books the first to reply. Every slow response is someone else's job.

A capped business

You can't take on more work without hiring someone just to manage the front door.

Your evenings

The admin follows you home — every night, every weekend, indefinitely.

Most owners never see the bill — because the customers who gave up never tell you they were there.

Quick estimate

What is it costing you?

Enquiries a month80

How many you miss or answer too late30%

Average value of a job£250

You could be losing around

£3,000 / month

≈ £36,000 a year

Stop the leak — join early access

Rough estimate assuming half of missed enquiries would have booked. Your numbers, your call.

Now imagine the front door just handles itself

What would it be worth if not a single enquiry slipped through again?

Every inbound call answered in seconds
Each one qualified, with the appointment booked into your calendar
High-value or sensitive enquiries handed straight to you
No CRM, no new process — you just do the work that gets booked

Put Dottie on the front door

app.dottie.cloud/leads

12 booked today

Recent leads

Sarah M.

Boiler service · Thu 10:30

Booked

James T.

Quote request · kitchen

Qualified

Priya K.

Callback requested

New

Integrations

Plugs into the tools you already use

Dottie sits at the centre of your stack — syncing leads to your CRM, dropping bookings into your calendar, and alerting your team on Slack or Teams.

Connect Dottie once — leads, bookings, and alerts flow to the tools your team already uses.

CRM & pipelines

HubSpot

Pipedrive

Monday.com

Airtable

Calendars

Google Calendar

Team alerts

Slack

Microsoft Teams

Automation

Zapier

Make

n8n↗

Payments & telephony

Stripe

Twilio

Native connectors and webhooks for 12+ platforms · more on the roadmap

Pricing

Priced on enquiries, not seats

You only pay for the work Dottie does. Voice minutes included on every plan — Starter starts with 150 min. Early-access pricing while we onboard our first businesses.

Starter

Your first AI phone line — phone + browser voice.

£69 / month

150 voice minutes / month

Then £0.10 per extra minute

150 voice minutes / month included
Phone + browser voice agent
Light knowledge base (up to 5 docs)
Lead capture & human handoff rules

Growth

For busy teams that live on inbound.

£119 / month

400 voice minutes / month

Then £0.10 per extra minute

Everything in Starter
400 voice minutes / month included
Full knowledge base + calendar & CRM
Custom qualification & call quality

Pro

For higher volume and every channel.

£199 / month

1,500 voice minutes / month

Then £0.10 per extra minute

Everything in Growth
1,500 voice minutes / month included
Listen back — replay every call
Hands-on onboarding + priority support

Enterprise Custom

High volume, multi-site or unlimited enquiries — with bring-your-own SIP trunk and a dedicated point of contact.

Talk to us

Compare plans

Feature	Starter	Growth	Pro	Enterprise Custom
Included voice minutes	150 min	400 min	1,500 min	Unlimited
Phone + browser voice
Appointment booking
Knowledge base	Light (5 docs)
Custom qualification	—
Calendar integrations	—
CRM sync	—
Call quality scoring	—
Listen back (call recordings)	—	—

Compare plans

Starter

Included voice minutes150 min
Phone + browser voice
Appointment booking
Knowledge baseLight (5 docs)
Custom qualification—
Calendar integrations—
CRM sync—
Call quality scoring—
Listen back (call recordings)—

Growth

Included voice minutes400 min
Phone + browser voice
Appointment booking
Knowledge base
Custom qualification
Calendar integrations
CRM sync
Call quality scoring
Listen back (call recordings)—

Pro

Included voice minutes1,500 min
Phone + browser voice
Appointment booking
Knowledge base
Custom qualification
Calendar integrations
CRM sync
Call quality scoring
Listen back (call recordings)

Enterprise Custom

Included voice minutesUnlimited
Phone + browser voice
Appointment booking
Knowledge base
Custom qualification
Calendar integrations
CRM sync
Call quality scoring
Listen back (call recordings)

FAQ

Common questions

Join the beta soft launch.

Build voice agents that answer, qualify, and book — without stitching telephony and LLMs yourself.

Join early access

Beta waitlist · Soft launch pace · Invite when ready