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Business Academy

Kostenloses Dottie-Training und praxisnahe Online-Marketing-Tipps — Google Unternehmensprofil, lokales SEO, Bewertungen und Website-Conversion — für Dienstleister mit stärkerer Online-Präsenz.

Dottie-Training Marketing-Tipps

Product

Dottie-Training

How to launch and improve your voice agents — setup, knowledge, and best practices.

Operator reviewing a voice agent go-live checklist on a laptop

10. August 2026·7 Min. Lesezeit

EU AI Act for Dottie operators

A short deployer briefing: what Article 50 transparency means for voice agents, what staff must know (Article 4 literacy), and what Dottie already enforces vs what remains your responsibility.

Tell people it’s AI — Callers must know they are speaking with an AI assistant at the first interaction.
Train your team — Anyone who configures or monitors the agent should understand limits and handover.
Keep disclosures — Do not strip AI wording from greetings or market the agent as a human.

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Illustration of a value and speed matrix with phone and fast-deploy symbols for voice AI use cases

6. August 2026·8 Min. Lesezeit

Discovering use cases for voice AI

Map voice AI ideas on a value × speed matrix so you start with high-value, same-day wins — not multi-month builds. Modern agent builders let you deploy today.

Prioritise value × speed — Plot ideas: high business value and same-day deploy first.
Deploy today — Voice AI no longer needs weeks of custom build — start same day.
Start with the front door — Missed calls, after-hours, FAQs, and booking win fastest.

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Illustration of a laptop, phone, and AI agent headset for voice and chat

1. August 2026·7 Min. Lesezeit

Getting started with Dottie: launch your first agent

A practical setup path: create your agent, add knowledge, set qualification rules, and go live on website chat — without a developer.

Create an agent — Name it, set tone, and define what “success” means.
Add knowledge — Hours, services, FAQs, and policies the agent can cite.
Qualification rules — Decide which questions matter and when to hand off.

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Illustration of organised folders, FAQ cards, and knowledge feeding a chat answer

1. August 2026·8 Min. Lesezeit

Knowledge base best practices for accurate AI answers

How to structure FAQs, policies, and documents so Dottie agents answer correctly — and know when to hand off instead of guessing.

Right content — Services, hours, policies, and real FAQs — not junk files.
Clear structure — Short sections with headings that match how customers ask.
Write for voice — Plain answers first; dense legalese second.

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Growth

Marketing-Tipps

Praktische, kostenlose Tipps für Ihre lokale Online-Präsenz und mehr Anfragen aus Suche und Maps.

Illustration of a happy customer with review stars and a tablet

1. August 2026·7 Min. Lesezeit

How to get more Google reviews without being spammy

A simple, ethical process for collecting Google reviews after good jobs — timing, wording, links, and how to handle negative feedback.

Ask at peak joy — Right after a successful job — while they’re still smiling.
One-tap link — Use Google’s short review link in SMS, email, or QR.
Stay ethical — No bought reviews, no review gating, no bulk spam.

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1. August 2026·8 Min. Lesezeit

How to set up Google Business Profile for a local service business

Claim, verify, and complete your Google Business Profile so you show up on Maps and local search — with the details that win calls and form enquiries.