What we build
Dottie is a voice-only AI agent platform for phone and browser voice. We do not offer chat AI agents as a product.
Callers are informed they are speaking with an AI assistant at the start of the interaction (EU AI Act Article 50 transparency).
Security controls
Organisation-scoped access with Clerk authentication.
Private storage for call recordings; authenticated playback.
Rate limiting, webhook signature verification, SSRF protections on outbound connectors, and production fail-closed guards where critical.
Report security issues via our security.txt contact.
Privacy & data rights
Privacy Policy, Cookie Policy, DPA, and Subprocessors are published on this site.
Customers can export organisation data, look up caller records for DSAR assist, set retention, and erase conversation data from the dashboard Privacy section.
Default conversation retention is 12 months (configurable). Recordings are deleted when conversations are purged.
EU AI Act alignment
Interactive voice agents: AI identity disclosure by design.
AI literacy materials for operators: /ai-literacy.
Acceptable Use Policy bans prohibited AI practices and unapproved high-risk uses: /aup.
Synthetic audio machine-readable marking is on our engineering roadmap (see internal compliance pack); spoken disclosure ships today.
International transfers & residency
Some subprocessors process data outside the UK/EEA (including AI inference). We use SCCs / UK IDTA where required.
Full “EU-only” voice processing is not available while model inference runs with current providers. Database region can be aligned to EU for new deployments — contact us for enterprise residency discussions.
Contact
Privacy: privacy@dottie.cloud. Legal: legal@dottie.cloud.
Digital by Default AI Ltd, Digital by Default AI Ltd, United Kingdom.
Company registration details will be updated when the official UK entity is finalised.